Return Policy

We hope that our Derby Fit products are perfect for you. If for any reason you decide to return our products, we ask that you notify us of any problems within 30 days of the receipt of your order. We reserve the right to change or amend this policy. 

Returned products must be unopened and undamaged. You are responsible for shipping the product back to Derby Fit and the shipping costs. Your credit card will be credited within 10 calendar days of Derby Fit receiving the return minus the initial shipping fee. Please reach out to us first so we can help you resolve any questions or concerns you may have.

Please email us at [email protected]

Returns should be addressed to:

Derby Fit

4949 Brownsboro Road Suite 188
Louisville, KY 40222

In no event will any replacement or refund constitute an admission of any kind by Derby Fit. We reserve the right to fully investigate claims that we believe may be fraudulent.

Derby Fit Return Portal


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